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Зачем вам единое окно для работы и что оно меняет, кроме вашего комфорта

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Привет! Меня зовут Николай Ляшук, я директор продукта в IVA Technologies. Сегодня расскажу, как мы устали переключаться между чатами, календарями и задачами, и почему в итоге решили объединить все это в одной системе.

Сначала кажется, что все под контролем: вот у тебя приложение с корпоративным чатом, рядом — корпоративная почта, рядом же календарь и еще пара таск-трекеров. Но через пару месяцев ловишь себя на том, что теряешься между этими каналами, дублируешь информацию, забываешь, где что обсуждали.

Когда просто хотел узнать, кто идет на встречу, а попал в путешествие по 5 приложениям
Когда просто хотел узнать, кто идет на встречу, а попал в путешествие по 5 приложениям

Мы тоже через это проходили. В какой-то момент стало понятно, что нам не хватает одного окна, в котором собраны все ключевые процессы: от переписок и встреч до постановки задач и интеграции с другими важными ИТ-системами.

Так родилась идея IVA One — платформы, где все корпоративное общение и работа организованы в едином пространстве. Расскажу, зачем она нужна и что меняется, когда у команды появляется такой инструмент.

Почему переключение между сервисами отнимает больше, чем время

Когда смотришь на это со стороны, кажется: ну и что, у нас просто пять разных сервисов, мы ко всему привыкли. Но привычка это не всегда хорошо. По личному опыту работы в разных организациях могу рассказать о том, что происходит с вашими задачами на деле.

Потерянный контекст. Обсуждение начинается в мессенджере, потом переходит в почту, потом в таск-трекер, а финалят все на созвоне в ВКС. В какой-то момент никто уже не понимает, где лежит итоговое ТЗ и кто что решил. И решил ли? А это кто-то зафиксировал на встрече?

Разрозненные уведомления. Кто-то пишет в чат, кто-то отправляет письмо, кто-то ставит задачу в таск-трекере. Уведомления прилетают вразнобой, ты пытаешься за всем уследить, но все равно что-то пропускаешь.

Сбои в коммуникации между отделами. Один отдел работает в одних инструментах, другой в других. А ты где-то между ними, пытаешься соединить их руками, и это сильно выматывает.

Дублирование и хаос. Письмо отправлено, задача поставлена, но в двух разных системах. И вот уже двое делают одну и ту же работу, а третий считает, что задачу никто не делал.

Мы провели аудит внутри себя, у партнеров, и вместе увидели одну и ту же картину: 20–30% времени уходит не на работу, а на попытки ее организовать.

Как мы решили это с IVA One

IVA One — это платформа для корпоративных коммуникаций и совместной работы. Когда мы работали над самой идеей сервиса, нашим девизом стало “два клика для решения любой задачи”. Поэтому в IVA One все, что раньше было разбросано по разным приложениям, собрано в формате одного окна. Что мы в нее добавили:

Чаты и каналы. Переписывайтесь, обсуждайте задачи, создавайте треды, ставьте реакции. И все это не смешивается с семейными чатами, как если бы вы общались, например, в Telegram.

Почта. Не нужно открывать отдельный клиент, письма удобно живут рядом с чатами и задачами.

Календарь. Назначайте встречи, получайте уведомления, сверяйте занятость тоже прямо внутри платформы.

Задачи. Любую мысль из чата или письма можно сразу превратить в задачу и отправить в работу.

Файлы и документы. Делиться файлами и согласовывать документы можно процессе общения, не вспоминая в муках, где же они сохранены.

Интеграции и ИИ‑помощник. IVA One работает в связке с CRM, ERP, HRM, умеет быстро расшифровывать видеовстречи в текст, делать из них саммари или ставить задачи по их итогам. А если вы работаете в международных командах, переведет вашу конфу в режиме реального времени субтитрами.

Что под капотом: архитектура IVA One

Я часто говорю: хороший интерфейс не панацея, если архитектура под ним это слепленные через костыли кубики, они же модули. Мы пошли другим путем: сначала продумали логику, построили модульную и масштабируемую архитектуру, и уже потом натянули на нее интерфейс (не как сову на глобус, а красиво).

Архитектура IVA One / Архитектура «а давайте соединим это через костыль»
Архитектура IVA One / Архитектура «а давайте соединим это через костыль»

Вот несколько ключевых принципов нашей архитектуры.

1. Модульность.
Каждый сервис как деталь лего: видеозвонки, почта, календарь, чаты, ИИ-ассистент, сервис аутентификации IVA ID являются отдельными модулями с API. Часть из них можно разворачивать независимо (например, почту), а можно подключить все сервисы или только необходимые, в зависимости от ваших задач.

2. Безопасность уровня «госкомпаниям можно».
Мы прошли все аудиты, умеем работать в закрытых контурах, поддерживаем отечественные ОС и СУБД, весь стек свой или сертифицированный. Платформу можно разворачивать on-premises или в гибридной модели.

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3. Легко кастомизируется.
Мы знаем, что у каждой компании свои бизнес-процессы. Поэтому IVA One можно адаптировать: от внешнего вида и до отраслевых терминов, которые сотрудники могут использовать в своей речи: так ИИ-ассистенту будет проще делать текстовые расшифровки созвонов.

Что меняется, когда у команды появляется единое окно

Вот что мы и наши клиенты замечаем, когда пересаживаемся на платформу.

Меньше переключений и выше концентрация. Когда все в одном месте, ты не скачешь между окнами, не теряешь фокус и не забываешь, что вообще делал.

Четкие договоренности. Не нужно вспоминать, где обсуждали ту самую правку, все собрано в одном треде, с прикрепленным файлом.

Упрощение онбординга. Новичку не нужно изучать 5 или больше разных систем для коммуникаций, которые могут использоваться в компании. Он открывает IVA One с интуитивно понятным интерфейсом и уже готов работать. А для упрощения обучения мы разработали понятные гайды: как для сисадминов, так и для рядовых сотрудников.

Снижение нагрузки на ИТ‑отдел. Меньше сервисов — меньше точек отказа и меньше техподдержки нужно оказывать пользователям.

Когда все — и чаты, и календарь, и звонки, и почта — в одном месте
Когда все — и чаты, и календарь, и звонки, и почта — в одном месте

Как это меняет работу

Экономия 40% времени на переключение между системами. Люди перестают прыгать по окнам, искать, «а где мы это обсуждали» и «а кто это делал». Все в одном месте, и все связано.

Меньше писем, больше дела. Почта встроена в диалог: ты можешь видеть цепочку сообщений, быстро отвечать или переводить письмо в чат или в событие. Не нужно искать нужный тред в тысячах писем.

ИИ-инструмент IVA Terra избавляет от рутины. Она может подвести итоги встречи, составить письмо, найти нужный документ или напомнить, кто за что отвечает. Это как секретарь, который не болеет и работает 24/7.

Видеозвонки — как часть чата. Ты можешь начать звонок прямо из обсуждения, сразу с нужными людьми. Потом — посмотреть расшифровку, получить список задач и просто работать дальше.

Что дальше

Мы развиваем IVA One как полноценное корпоративное суперприложение. Уже сейчас она заменяет связку из мессенджеров, почтовика, ВКС и календарей. А скоро мы планируем добавить еще больше больше автоматизации, ИИ-инструментов и новых интеграций с бизнес-системами.

В наших планах:

  • умный ассистент, который поможет сориентироваться в задачах, письмах, встречах и документах.

  • аналитика по коммуникациям: кто с кем и о чем чаще всего общается, где возникают узкие места.

  • гибридный режим: поддержка оффлайн-встреч с их записью, расшифровкой и автоматической расстановкой задач.

Когда перестал искать письма, задачи и звонки по разным вкладкам и начал, наконец, работать
Когда перестал искать письма, задачи и звонки по разным вкладкам и начал, наконец, работать

Если вы чувствуете, что работа команды превращается в хаос из множества окон чатов, созвонов и писем, возможно, пришло время попробовать другой подход. С помощью IVA One вы сможете навести порядок в рабочих процессах и сэкономить то, чего нам всем всегда не хватает — время.

Протестировать платформу можно оставив запрос на сайте нашей компании.

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    A thief took my Dogecoin and wrecked my life. Then Mr. Sylvester stepped in and changed everything. He got back €211,000 for me, every single cent of my gains. His calm confidence and strong tech skills rebuilt my trust. Thanks to him, I recovered my cash with no issues. After months of stress, I felt huge relief. I had full faith in him. If a scam stole your money, reach out to him today at { yt7cracker@gmail . com } His help sparked my full turnaround.

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 19:53 Tonerdomark

    A crook swiped my Dogecoin. It ruined my whole world. Then Mr. Sylvester showed up. He fixed it all. He pulled back €211,000 for me. Not one cent missing from my profits. His steady cool and sharp tech know-how won back my trust. I got my money smooth and sound. After endless worry, relief hit me hard. I trusted him completely. Lost cash to a scam? Hit him up now at { yt7cracker@gmail . com }. His aid turned my life around. WhatsApp at +1 512 577 7957.

  • 12.10.25 21:36 blessing

    Writing this review is a joy. Marie has provided excellent service ever since I started working with her in early 2018. I was worried I wouldn't be able to get my coins back after they were stolen by hackers. I had no idea where to begin, therefore it was a nightmare for me. However, things became easier for me after my friend sent me to [email protected] and +1 7127594675 on WhatsApp. I'm happy that she was able to retrieve my bitcoin so that I could resume trading.

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 01:15 tyleradams

    Hi. Please be wise, do not make the same mistake I had made in the past, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on what their contracts are, and I invested $28,000, which I was promised to get my first 15% profit in weeks, when it’s time to get my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until a friend of mine introduced me to the NVIDIA TECH HACKERS, so I reached out and after tabling my complaints, they were swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to NVIDIA TECH HACKERS on their email: [email protected]

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 18:07 crypto

    Cryptocurrency's digital realm presents many opportunities, but it also conceals complex frauds. It is quite painful to lose your cryptocurrency to scam. You can feel harassed and lost as a result. If you have been the victim of a cryptocurrency scam, this guide explains what to do ASAP. Following these procedures will help you avoid further issues or get your money back. Communication with Marie ([email protected] and WhatsApp: +1 7127594675) can make all the difference.

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

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