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Н Новости

Создаем чат-бота в помощь специалисту HR

Подготовили материал, который поможет любому создать собственного чат-бота себе в помощь. Передаём слово специалисту HR: он расскажет как все сделать даже без большого опыта в IT.

70ad30a47c54bfbbdeb03bfcc29f9fd7.png

Меня зовут Андрей Пеплов, уже 7 лет я HRD в IT-компании и я хочу об этом поговорить.

Сиди себе, перекладывай бумажки и договаривайся с ресторанами на корпоративы — так видят мою работу сотрудники компании. Забывая при этом, что они постоянно и ежедневно:

  • несут мне свои заявления на отгулы;

  • постоянно дёргают по соцпакету — а у нас довольно сложная система под названием «каталог льгот»;

  • постоянно заказывают справки о зарплате.

А ещё на мне онбординг, журналы инструктажей по безопасности труда и пожарной безопасности, график отпусков и его отслеживание, первичная обработка больничных, табели учёта рабочего времени… В общем, у HR в айтишке забот полон рот, да ещё в карманы понапихано всякого.

Подумал я о своей жизни и решил, что пришла пора автоматизировать хотя бы часть работы — например, выдавать по запросу остатки отработанного ранее времени, в счёт которого можно взять отгул, остаток на счёте в каталоге льгот. На справки о зарплате решил пока не замахиваться — с передачей персональных данных могут выйти разные неприятные моменты.

Сказано — сделано. Я когда-то давным-давно учился на айтишника, но разработкой программного кода не занимался, была другая работа. Так что привлекаю искусственный интеллект.

Пошаговая инструкция для создания бота в Telegram

У меня есть аккаунт Perplexity PRO — обошёлся недорого, а пользы от него немало.

Пишу промпт

a835f9b7eb0653fe383f68ad500b093a.png

Получаю ответ — очень короткий, но, вроде, по делу. Приведу начало.

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Если кратко — то надо установить:

  • Python.

  • Библиотеки для Telegram, Google Sheets и какую-нибудь модель для распознавания естественной речи — на этой связке и будет работать бот.

Шаг 1. Создаю сервисный аккаунт в Google Cloud Console

Иду в эту неведомую гугловую консоль, делаю новый проект и долго ищу сервисные аккаунты. Создаю аккаунт, создаю ключ в json, файлик сохраняется на компе.

5cdbe96341b7b1ec0db3c1d8736ed8e9.png

Шаг 2. Делаю таблицу и даю доступ сервисному аккаунту

Для тестирования сделал новую таблицу, в которой у меня должны храниться остатки отработанных ранее часов, вбил туда от балды данные в два столбца: табельный номер и остаток времени в часах. Почему табельный? Чтобы не связываться с персональными данными даже в теории. И дал доступ, как написала Perplexity, сервисному аккаунту.

5c922707c433b376b19f95f81cdf2c64.png

Шаг 3. Создаю бота в Телеграм

Следую инструкции нейросети — там даже ссылочки рабочие, можно смело нажимать. Даю боту имя и идентификатор, получаю ключ API. Сохраняю ключ в текстовый файлик на всякий случай.

ff8a9fe8e0849b350c9c97627fcccdfe.png

Шаг 4. Начинаю разбираться с Python

Иду на сайт и скачиваю последнюю версию. Устанавливаю. Но для того, чтобы делать всё остальное, одного Пайтона (да-да, разработчики настаивают на таком произношении) мало. Нужна Linux-среда. Кто уже работает на этой операционке, тем хорошо. А у меня Windows 11, значит, нужно установить WSL.

Не буду описывать это всё в подробностях — если что-то непонятно, всегда можно спросить любимую нейросеть, я так и делал на последующих этапах.

Итак, после установки WSL у меня появилась консоль. Всё, что в инструкции нейросети предваряется тегом #bash, нужно выполнять в этой консоли.

Подсказка: если копируете что-то в консоль, нажимайте для вставки Shift+Insert, а не Ctrl+V. Ну а копировать из консоли — Ctrl+Insert.

В общем, ставлю пакеты, которые перечислила нейросеть. С NLP-моделью для русского языка при установке возникает проблема, поэтому я прошу нейронку подыскать другую модель и переписать код бота.

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Я специально не вставляю весь код в тексте — ибо вам любимая нейросеть может дать какой-то другой набор компонентов, необходимых для бота.

Шаг 5. Создаю программу

Создаю пустой файл, вставляю туда текст, удаляю кривые символы и вставляю реальные значения вместо ВАШ_TELEGRAM_ТОКЕН и ID_ВАШЕЙ_ТАБЛИЦЫ. Кстати, вот где взять ID гугловской таблицы. Сохраняю файл под именем bot.py.

b468d499cf1afcae4389d3b24dfb6d39.png

Начинаю отладку. Естественно, сразу ничего не заработало. Основной принцип:

  • скопировать из консоли сообщение об ошибке;

  • скормить его нейросети и задать вопрос «Как исправить ошибку».

В результате perplexity переписала мне текст программы чуть более чем полностью, но, в итоге, программа заработала.

c90293288ffbbb1bbc6a1226f18ed9e9.png

Кстати, если вы, как и я, кладёте свои файлы не в каталог Пайтона, а в отдельную папку с проектом, указывайте пути как при запуске, так и в самой программе. И помните, что в Linux в путях используется прямой слэш «/», а не обратный, как в Windows. Но если размещать скрипт бота на хостинге, то с путями придётся разбираться вновь — чем-то я чувствую.

Так выглядит экран с рабочим обработчиком бота в WSL
Так выглядит экран с рабочим обработчиком бота в WSL

Последняя ошибка, которую я отловил — в Google Cloud надо было включить Google Sheets API.

ff0b5fc1971c07c8f4a838c1f1904374.png

Наконец-то, после потраченных 4–5 часов чистого времени, я вижу в боте ожидаемую реакцию.

5c00ef6c6ea9d7914ba60843600a4874.png

Я победил бота!

Выводы из пройденного материала.

Первое: бота в Телеграм можно создать, не зная никаких Пайтонов и библиотек, с помощью одной только нейросети и запросов.

Второе: в случае затруднений поможет та же самая нейросеть.

Третье: если заморочиться, можно сделать и гораздо более продвинутые штуки, где ИИ будет не только расшифровывать речь пользователя, но и отрабатывать сам запрос. В своей задаче я такого не предусматривал.

Четвёртое: если в продукте есть ИИ, то это заранее хорошо.

Радует, что из забавы нейросети превращаются в реальных помощников для обычных людей:

  • не программистов;

  • не промпт-инженеров;

  • не продвинутых айтишников.

Следующая мысль — прикрутить бота к базе знаний компании, чтобы он выдавал общедоступную информацию в тот же телеграм безо всяких заходов на сайт. Буду думать.

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  • 12.10.25 21:36 blessing

    Writing this review is a joy. Marie has provided excellent service ever since I started working with her in early 2018. I was worried I wouldn't be able to get my coins back after they were stolen by hackers. I had no idea where to begin, therefore it was a nightmare for me. However, things became easier for me after my friend sent me to [email protected] and +1 7127594675 on WhatsApp. I'm happy that she was able to retrieve my bitcoin so that I could resume trading.

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 01:15 tyleradams

    Hi. Please be wise, do not make the same mistake I had made in the past, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on what their contracts are, and I invested $28,000, which I was promised to get my first 15% profit in weeks, when it’s time to get my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until a friend of mine introduced me to the NVIDIA TECH HACKERS, so I reached out and after tabling my complaints, they were swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to NVIDIA TECH HACKERS on their email: [email protected]

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 18:07 crypto

    Cryptocurrency's digital realm presents many opportunities, but it also conceals complex frauds. It is quite painful to lose your cryptocurrency to scam. You can feel harassed and lost as a result. If you have been the victim of a cryptocurrency scam, this guide explains what to do ASAP. Following these procedures will help you avoid further issues or get your money back. Communication with Marie ([email protected] and WhatsApp: +1 7127594675) can make all the difference.

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

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