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Персонализируем контент с помощью ИИ

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Всем привет! Меня зовут Анастасия Шмалько, я лидер команды «AI-Персонализация контента» в Сбере. Сегодня я расскажу о том, как с помощью LLM и машинного обучения мы персонализируем рекламные SMS для корпоративных клиентов.

Наша цель — создание долгосрочных доверительных отношений с клиентом. Мы показываем, что сообщения от банка адресованы именно ему, они учитывают его потребности и помогают развивать его бизнес. С помощью индивидуального подхода в коммуникациях мы укрепляем эмоциональную связь и повышаем уровень доверия к банку. Создаём текст в формате и тональности, наиболее близкой этому человеку, опираясь на его профиль, интересы, предпочтения и отклики.

Зачем нужна персонализация?

Сразу начну с примера:

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Слева — SMS с универсальным текстом «для всех». А справа — два текста с персонализацией по двум параметрам клиента: полу и поколению.

В маркетинге есть «теория поколений»: в зависимости от года рождения людей относят к разным поколениям — X, Y (миллениалы) и Z . Считается, что для них характерно разное восприятие информации. Это обусловлено влиянием исторических, социальных и технологических событий. Проще говоря, у людей разных поколений разные ценности.

На иллюстрации выше женщина относится к поколению Z, а мужчина — к поколению X. Хорошо видно различие в обращении и тональности сообщений: с поколением Z мы общаемся неформально и на «ты», а с поколением X тон подчёркнуто уважительный, акцент на надёжность продукта.

Если бегло посмотреть на все три SMS, то может показаться, что между ними нет особой разницы. Везде говорится про привлекательную ставку и что не надо посещать офис банка для оформления. Так стоит ли вообще заморачиваться с персонализацией? Быстрый ответ — «Да!». Примеры выше взяты из нашего эксперимента, который мы провели в прошлом году. В А/В-тесте контрольная группа клиентов получала стандартный текст, написанный человеком, а целевая — персонализированные тексты, всего шесть штук: два пола и три поколения в различных сочетаниях. И самое интересное для нас то, что персонализированные тексты сгенерированы с помощью GigaChat. Клиенты целевой группы, которые получали персонализированные SMS, показали бОльшую конверсию в сделку и принесли нам сотни миллионов рублей дополнительного дохода. И этот эффект можно масштабировать.

На сегодняшний день качество генераций GigaChat получается не хуже, чем когда пишет человек, но добились мы этого далеко не сразу.

Путь к «идеальному» ИИ

Начинали мы примерно в середине 2024 года. Сначала опробовали модель «из коробки»: подавали на вход стандартный текст SMS и просили его персонализировать, например, по полу человека. Но получали только различие окончаний в обращении к клиенту: уважаемый, уважаемая.

Тогда спросили GigaChat:

—Ты знаешь, как персонализировать SMS под мужчин и под женщин? Знаешь, в чём различия их восприятия?

— Да, знаю. Женщины более эмоциональные, поэтому для них текст должен быть соответствующим, ярким, с использованием метафор и эпитетов. А для мужчин текст должен быть чётким и лаконичным.

— Отлично, приведи примеры.

И вот примеры, которые мы заслужили:

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И ведь не поспоришь: для женщин — красочно и эмоционально, для мужчин — кратко и чётко. Теперь «Привет, мужик!» — локальный мем нашей команды ☺

Очевидно, что требуется найти подход к LLM и подробнее описать запрос для получения нужного результата.

Этап первый. Prompt-engineering

Для начала мы решили подробно описать в промпте правила редакционной политики: не использовать даты прописью, деепричастия, абстракции, клише и т. д. — всего около 30 правил, дать модели расширенные инструкции по персонализации. Для этого создали базу знаний по шести параметрам: три параметра личности клиента — пол, поколение и психотип, и три параметра бизнеса — стадия развития, отрасль и организационно-правовая форма.

Помимо этого, в запросе передавались: информация о продукте, его преимущества, ключевое сообщение. В конце промпта в качестве рефлексии ещё раз предлагали модели убедиться, что в созданном тексте есть ключевая информация о продукте — чтобы не потерять основной посыл за всеми инструкциями. Далее всё это подавали в GigaChat (на тот момент самую продвинутую модель из линейки — GigaChat Pro).

Вот пример:

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Выводы на первом этапе:

  • Основная информация о продукте из блока рефлексии действительно не терялась и помогала сосредоточить внимание на ключевой информации.

  • Несмотря на большое контекстное окно модели, большинство инструкций из промпта игнорировалось.

  • Правила редакционной политики нарушались, персонализация была слабой или отсутствовала.

  • Проблема loss-in-the-middle — игнорирование инструкций в середине промпта — оказалась свойственна всем передовым моделям: ChatGPT-4O, O1, Gemini и др.

Самый главный вывод: важно снизить когнитивную нагрузку на LLM в рамках одного запроса, автоматизировать проверку текстов на соответствие внутренним стандартам и поработать над структурой промпта.

Этап второй. Добавляем классические инструменты NLP

Огромный промпт из первого подхода мы разделили на две части: сначала создавали SMS без персонализации, а при втором обращении к GigaChat адаптировали его под выбранные параметры. Самым важным на этом этапе было добавление классических инструментов NLP в конвейер генерации текстов.

Каждое правило редакционной политики мы выделили в отдельный пункт, например, отсутствие деепричастий, двух глаголов подряд и т. д., и реализовали их проверки с помощью морфологического анализатора PyMorphy. Сложные проверки, например, отсутствие абстракций, клише и т. д., выполняли автоматически с помощью обращения к GigaChat с отлаженными промптами. Если проверка не выполнялась, то запускался цикл перегенерации.

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Выводы на втором этапе:

  • Снизили когнитивную нагрузку на GigaChat, формализовали правила и проверки, а с помощью циклов перегенерации добились их соблюдения.

  • Но персонализация по‑прежнему была слабовата. Модели сложно давалось понимание инструкций в формате: «Текст должен быть с акцентом на практическую значимость продукта, подчеркни удобство для сотрудников и т. п.».

Этап третий. Всё упрощаем

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Начали всячески упрощать схему:

  • Убрали из промпта правила редакционный политики. Добиваемся их соблюдения в цикле проверок и перегенераций. Их наличие в промпте иногда носит эффект «НЕ думай о слонах»: модель начинает о них думать, то есть может игнорировать ограничение.

  • Проанализировали эталонные SMS, написанные редакторами, сократили инструкции по персонализации до отдельных фраз и терминов. Теперь мы не пишем: «Текст должен быть таким-то», а просим GigaChat использовать в тексте конкретные слова и выражения, которые релевантны выбранному поколению, отрасли и т. д.

В результате мы стали быстрее и с меньшим затратами токенов получать в большинстве случаев персонализированные SMS. Исключение из промпта правил редакционной политики практически не повлияло на их соблюдение в сгенерированном тексте.

Наборы терминов для персональных параметров позволяют более явно объяснить, что мы ждём от нейросети, поэтому большинство сгенерированных текстов обладает признаками персонализации.

Кстати, в этом подходе стало заметно преимущество GigaChat Max над GigaChat Pro: версия Max точнее следует инструкциям по добавлению тех или иных терминов в сообщение.

Над чем мы ещё работаем и что считаем перспективным: силами наших редакторов собрали набор эталонных персонализированных SMS и на его основе проводим дообучение на LoRa-адаптере.

Что пока не сработало?

Вот несколько идей, которые в нашей практике оказались неудачными:

  • Автоматическая оптимизация промптов DSPy. Практика хороша для коротких промптов, но не подходит для длинных подробных подсказок.

  • Агентные системы. Расходуют очень много токенов, в автономном режиме часто уходят «не в ту сторону». После нескольких попыток на Langchain и Autogen отложили это направление до лучших времён.

  • Задание экспертной роли и дополнительные ухищрения. Например: «Ты опытный редактор, который пишет стилистически выверенные SMS», с уловками типа: «Я дам тебе $1 млн чаевых за правильный ответ», «твой ответ важен для моей карьеры» и т. д. Всё это на качество не повлияло.

  • One/Few shot. При добавлении в промпт примеров SMS языковые модели не улавливают понятие «скопировать удачную стилистику из примера». При этом иногда подтягивает факты из этих примеров, создавая SMS с ложной информацией.

Планы

Раньше, когда персонализацию не использовали, все клиенты получали в SMS одинаковый текст. Сейчас мы делим адресатов на группы, выбираем для них параметры персонализации и готовим для каждой группы свой текст. А в будущем планируем перейти к индивидуальным текстам для каждого клиента.

Заключение

Добиться от LLM хорошего качества генерации можно, но эта задача сложнее, чем может показаться на первый взгляд. Надо модели помогать дополнительными инструментами. Однако в ближайшие год-два, я думаю, точно не стоит говорить о том, что LLM будет генерировать тексты лучше человека, поэтому наша цель — сделать не хуже. Зато преимущество искусственного интеллекта в том, что он работает очень быстро и круглосуточно, без отпуска и выходных.

Команда проекта: Смирнова Людмила, Шмалько Анастасия, Акимов Дмитрий, Тращенков Сергей, Шумов Александр, Калашникова Светлана.

Спасибо команде редакторов: Васильковой Полине, Лебединской Валерии, Дмитриевой Дарье, Комнатной Светлане за бесценную экспертизу в написании рекламных SMS. Также благодарим коллег из Центра бизнес-поддержки за помощь с тестированием и подбором промптов: Кашкову Екатерину, Тищенко Ирину. Благодарим Уренёва Данила и методологов Лаборатории Нейронаук и поведения человека за методологическую поддержку.

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    Bitcoin Recovery Testimonial After falling victim to a cryptocurrency scam group, I lost $354,000 worth of USDT. I thought all hope was lost from the experience of losing my hard-earned money to scammers. I was devastated and believed there was no way to recover my funds. Fortunately, I started searching for help to recover my stolen funds and I came across a lot of testimonials online about Capital Crypto Recovery, an agent who helps in recovery of lost bitcoin funds, I contacted Capital Crypto Recover Service, and with their expertise, they successfully traced and recovered my stolen assets. Their team was professional, kept me updated throughout the process, and demonstrated a deep understanding of blockchain transactions and recovery protocols. They are trusted and very reliable with a 100% successful rate record Recovery bitcoin, I’m grateful for their help and highly recommend their services to anyone seeking assistance with lost crypto. Contact: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Email: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 09.10.25 11:05 marcushenderson624

    Bitcoin Recovery Testimonial After falling victim to a cryptocurrency scam group, I lost $354,000 worth of USDT. I thought all hope was lost from the experience of losing my hard-earned money to scammers. I was devastated and believed there was no way to recover my funds. Fortunately, I started searching for help to recover my stolen funds and I came across a lot of testimonials online about Capital Crypto Recovery, an agent who helps in recovery of lost bitcoin funds, I contacted Capital Crypto Recover Service, and with their expertise, they successfully traced and recovered my stolen assets. Their team was professional, kept me updated throughout the process, and demonstrated a deep understanding of blockchain transactions and recovery protocols. They are trusted and very reliable with a 100% successful rate record Recovery bitcoin, I’m grateful for their help and highly recommend their services to anyone seeking assistance with lost crypto. Contact: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Email: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 09.10.25 11:05 marcushenderson624

    Bitcoin Recovery Testimonial After falling victim to a cryptocurrency scam group, I lost $354,000 worth of USDT. I thought all hope was lost from the experience of losing my hard-earned money to scammers. I was devastated and believed there was no way to recover my funds. Fortunately, I started searching for help to recover my stolen funds and I came across a lot of testimonials online about Capital Crypto Recovery, an agent who helps in recovery of lost bitcoin funds, I contacted Capital Crypto Recover Service, and with their expertise, they successfully traced and recovered my stolen assets. Their team was professional, kept me updated throughout the process, and demonstrated a deep understanding of blockchain transactions and recovery protocols. They are trusted and very reliable with a 100% successful rate record Recovery bitcoin, I’m grateful for their help and highly recommend their services to anyone seeking assistance with lost crypto. Contact: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Email: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 11.10.25 04:41 luciajessy3

    Don’t be deceived by different testimonies online that is most likely wrong. I have made use of several recovery options that got me disappointed at the end of the day but I must confess that the tech genius I eventually found is the best out here. It’s better you devise your time to find the valid professional that can help you recover your stolen or lost crypto such as bitcoins rather than falling victim of other amateur hackers that cannot get the job done. ADAMWILSON . TRADING @ CONSULTANT COM / WHATSAPP ; +1 (603) 702 ( 4335 ) is the most reliable and authentic blockchain tech expert you can work with to recover what you lost to scammers. They helped me get back on my feet and I’m very grateful for that. Contact their email today to recover your lost coins ASAP…

  • 11.10.25 10:44 Tonerdomark

    A thief took my Dogecoin and wrecked my life. Then Mr. Sylvester stepped in and changed everything. He got back €211,000 for me, every single cent of my gains. His calm confidence and strong tech skills rebuilt my trust. Thanks to him, I recovered my cash with no issues. After months of stress, I felt huge relief. I had full faith in him. If a scam stole your money, reach out to him today at { yt7cracker@gmail . com } His help sparked my full turnaround.

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 19:53 Tonerdomark

    A crook swiped my Dogecoin. It ruined my whole world. Then Mr. Sylvester showed up. He fixed it all. He pulled back €211,000 for me. Not one cent missing from my profits. His steady cool and sharp tech know-how won back my trust. I got my money smooth and sound. After endless worry, relief hit me hard. I trusted him completely. Lost cash to a scam? Hit him up now at { yt7cracker@gmail . com }. His aid turned my life around. WhatsApp at +1 512 577 7957.

  • 12.10.25 21:36 blessing

    Writing this review is a joy. Marie has provided excellent service ever since I started working with her in early 2018. I was worried I wouldn't be able to get my coins back after they were stolen by hackers. I had no idea where to begin, therefore it was a nightmare for me. However, things became easier for me after my friend sent me to [email protected] and +1 7127594675 on WhatsApp. I'm happy that she was able to retrieve my bitcoin so that I could resume trading.

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 01:15 tyleradams

    Hi. Please be wise, do not make the same mistake I had made in the past, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on what their contracts are, and I invested $28,000, which I was promised to get my first 15% profit in weeks, when it’s time to get my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until a friend of mine introduced me to the NVIDIA TECH HACKERS, so I reached out and after tabling my complaints, they were swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to NVIDIA TECH HACKERS on their email: [email protected]

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 18:07 crypto

    Cryptocurrency's digital realm presents many opportunities, but it also conceals complex frauds. It is quite painful to lose your cryptocurrency to scam. You can feel harassed and lost as a result. If you have been the victim of a cryptocurrency scam, this guide explains what to do ASAP. Following these procedures will help you avoid further issues or get your money back. Communication with Marie ([email protected] and WhatsApp: +1 7127594675) can make all the difference.

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

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