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Как Яндекс учит Алису понимать пользователей с особенностями речи

В далёком 2018 году мы представили наше первое умное устройство с Алисой — Яндекс Станцию. С тех пор пользователи успешно взаимодействуют с виртуальным ассистентом с помощью голосовых команд. Но, к сожалению, бывают и сложности. Алиса не всегда правильно понимает запрос: ей могут мешать шумы, сливающиеся голоса или невнятно произнесённая фраза. Эта проблема особенно актуальна для пользователей с различными речевыми нарушениями — например, с заиканием, ДЦП, последствиями инсульта или травмы. Часто речь искажается так, что Алиса не понимает её, а значит, пользователь сталкивается с ограничениями.

Меня зовут Даня, я представляю команду, которая разрабатывает в Алисе технологию распознавания речи. Сегодня я расскажу небольшую историю о том, как мы решали описанную выше проблему. Пожалуй, было бы слишком смело предполагать, что такую сложную задачу можно навсегда победить одним быстрым решением (даже людям не всегда удаётся корректно понимать речь с особенностями). Тем не менее нам удалось сократить разрыв между точностью распознавания обычной речи и речи с искажениями в среднем на 20%. При некоторых лёгких формах нарушений звукопроизношения Алиса теперь понимает речь не хуже человека, а при тяжёлых формах нарушений — даже лучше. Это самый большой шаг в этом направлении с момента создания нашего помощника.

Под катом вы не найдёте хардкорных подробностей обучения нейросетевых моделей, потому что основная сложность таилась вовсе не в вопросах применяемых технологий. Ключом к успеху стала помощь сообщества и экспертов.

Зарождение идеи

Немного предыстории. Около года назад на еженедельной встрече всех сотрудников Яндекса (мы называем её Хурал) выступали наши коллеги из команды инклюзии. Их доклад не был связан с указанной темой (если память меня не подводит, это было что-то про важность поддержки слабовидящих пользователей в наших приложениях). Тем не менее он побудил нашу команду отвлечься от текучки и посмотреть по сторонам в поисках нерешённых проблем. В результате, как это часто бывает в Яндексе, из личной инициативы нескольких сотрудников родился новый проект.

Начали думать, как в принципе подступиться к этой задаче. Чтобы модель распознавания речи в Алисе стала лучше понимать фразы и слова, произнесённые необычным способом, её нужно дообучить на большом количестве подобных аудиофрагментов с текстовой расшифровкой. Значит, нам нужен русскоязычный датасет из таких фрагментов. А его нет. Нигде нет.

Хуже того: никто из нас не понимал, из чего именно он должен состоять. Например, знаете ли вы, какие бывают речевые нарушения? Возможно, большинство слышали про заикание и проблемы с буквой Р, но в реальности особенностей существенно больше. Невозможно собрать примеры того, в чём ты не разбираешься. Поэтому мы обратились за помощью.

Быстрый подход

Мы поделились идеей с той самой командой инклюзии, с доклада которой всё и началось. У них был большой опыт сотрудничества с самыми разными некоммерческими организациями, которые помогают людям с особенностями здоровья. Так нам удалось найти четыре организации, которые разбирались в предметной области лучше нас. Они же, в свою очередь, предложили поучаствовать в нашем проекте своим подопечным с нарушениями речи, из которых три десятка человек согласились. Более того, помочь нам согласились ещё и два специалиста-дефектолога. И вот наконец нам удалось приступить к первой фазе — проверке осуществимости самой идеи.

Происходило это следующим образом. Пользователи зачитывали подготовленные нами примеры обращений к Алисе (мы отобрали наиболее критичные и популярные команды). Так нам удалось собрать более 619 тысяч записей (суммарно это около 600 оплаченных нами часов работы). На этом этапе мы не классифицировали записи по типам нарушений речи. Нашей целью было как можно быстрее собрать датасет, дообучить на нём нашу модель и убедиться, что качество распознавания положительно реагирует на все наши старания. К счастью, ровно это мы и увидели. А значит, дальше нам предстояло сделать всё уже не быстро, а по уму.

Системный подход

Что было не так с нашим первым подходом? Мы просто использовали те примеры, которые получилось собрать, и не понимали, насколько они разнообразны и покрывают ли все основные типы нарушений речи. Кроме того, мы не знали, как измерять качество распознавания отдельно для каждого типа нарушений. Системно и долгосрочно развиваться в таких условиях было нельзя.

Для начала нам нужно было существенно увеличить количество готовых помогать нам людей с особенностями речи. Чем больше людей, тем разнообразнее датасет, а значит, качественнее результат. К этому моменту с нами тесно сотрудничали уже шесть фондов и ещё более десятка помогали распространять информацию о нашем проекте. В результате к нам поступило более 1700 (!) заявок, которые нужно было верифицировать на наличие нарушений в речи и систематизировать по типам. Самим нам было уже не справиться.

Мы пригласили в компанию в качестве главного специалиста доцента МГПУ Ольгу Караневскую, и она предложила использовать для первичного отбора простой тест — чтение скороговорок. Потому что скороговорки — это очень контрастный текст, по которому проще распознавать различные особенности речи. Так нам удалось отобрать для участия в проекте чуть более 300 человек (напомню, что на первом этапе было около 30 участников). С их помощью мы собрали более 236 тысяч записей. Внимательный читатель в этот момент может спросить, а почему при большем количестве людей мы собрали меньшее количество записей? Потому что эти 236 тысяч были куда более разнообразными и хорошо размеченными. Кроме того, мы же не выбрасывали предыдущие 619 тысяч и продолжали использовать их для дообучения. Часть новых записей мы добавили к ним, повысив общее качество датасета, а другую часть оставили для оценки качества результата (на всякий случай напомню, что бессмысленно измерять качество на тех же примерах, на которых вы и проводили обучение).

Результаты

Классическая метрика распознавания речи — Word Error Rate (WER). Если очень упростить, WER вычисляется как доля неправильно распознанных слов в запросе. Например, «Алиса, включи мой любимый трек» модель распознала как «Алиса, выключи мой любимый тренд». Тогда неправильно распознаны два слова из пяти, соответственно WER равен 2 / 5 = 0,4 (40%).

Для замеров качества мы с помощью специалистов выделили четыре группы речевых нарушений: заикания, звукопроизношения, слоговую структуру и интонацию. Дефектологи также проставляли степень нарушения (лёгкая, средняя, тяжёлая).

Кроме того, мы сравнивали старую и новую модели не только друг с другом, но и с людьми. Для этого мы попросили асессоров прослушать записи и перевести их в текст.

Итак, наши результаты.

Нарушения звукопроизношения
Это самая распространённая категория речевых нарушений. В неё входят разнообразные по сложности особенности: от простых и понятных замен шипящих и сонорных звуков до более тяжёлых вроде ДЦП и последствий инсульта.

Для всех проявлений особенностей звукопроизношения есть значимое уменьшение WER (т. е. улучшение качества): при лёгкой форме — на 16,4%, при средней — на 20,7%, при тяжёлой — на 23,1%. Для лёгкой и средней форм мы стали распознавать речь не хуже человека, а для тяжёлой — даже лучше!

Заикания
В лёгкой и средней формах заикания доля ошибок снизилась на 20,8% и 6,5% соответственно. Для лёгкой формы этот результат уже сопоставим с результатом человека. К сожалению, для тяжёлой формы заикания улучшение не такое существенное. Алисе нужно угадывать, завершил ли пользователь запрос, чтобы начать на него отвечать. При заикании эта задача становится значительно сложнее.

Нарушения слоговой структуры
Сюда относятся пропуски и замены звуков, пропуски или перестановки слогов в словах, а также другие трансформации слов. Например, вместо «игрушечный молоток» человек может сказать «ушиный томок».

При лёгкой форме нарушения слоговой структуры слова относительное улучшение — 6,2%, при средней форме — 12,0%. Это значит, что модель научилась лучше понимать по контексту молоток это или всё-таки томок.

Особенности интонации, темпа и ритма
Сюда попали респонденты, чья речь отличается скандированностью, громким началом и последующим снижением громкости, необычным или неверным выделением ударных слогов в словах. Бывают и более сложные случаи: слова могут растягиваться, разделяться паузами, а тембр голоса меняться, что затрудняет понимание.

При нарушениях интонации в лёгкой форме ошибок стало меньше на 20,1%. Опять же, это результат на уровне человека.

Заключение

С одной стороны, это самый значимый наш шаг в сторону улучшения понимания Алисой людей с нарушениями речи. С другой, очевидно, что мы только в начале длинного пути. Мы хотим, чтобы однажды технология распознавания речи Яндекса не просто сравнялась с человеком по уровню понимания любых особенностей, но и даже превзошла его, чтобы многие тысячи пользователей, которые испытывают неудобства в повседневном общении, сумели преодолеть и этот барьер.

В заключение хочу сказать отдельное спасибо за вклад в наше общее дело таким организациям, как «Центр лечебной педагогики», «Живи сейчас», «Жизненный путь», «Весна», «Перспектива», «Лучшие друзья» и многим другим, а также специалистам-дефектологам и каждому из сотен присоединившихся к проекту помощников.

UPD. Кстати, вот наглядный пример того, какую проблему мы учимся решать. Видео взято из канала Ивана Бакаидова.

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    Bitcoin Recovery Testimonial After falling victim to a cryptocurrency scam group, I lost $354,000 worth of USDT. I thought all hope was lost from the experience of losing my hard-earned money to scammers. I was devastated and believed there was no way to recover my funds. Fortunately, I started searching for help to recover my stolen funds and I came across a lot of testimonials online about Capital Crypto Recovery, an agent who helps in recovery of lost bitcoin funds, I contacted Capital Crypto Recover Service, and with their expertise, they successfully traced and recovered my stolen assets. Their team was professional, kept me updated throughout the process, and demonstrated a deep understanding of blockchain transactions and recovery protocols. They are trusted and very reliable with a 100% successful rate record Recovery bitcoin, I’m grateful for their help and highly recommend their services to anyone seeking assistance with lost crypto. Contact: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Email: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 09.10.25 11:05 marcushenderson624

    Bitcoin Recovery Testimonial After falling victim to a cryptocurrency scam group, I lost $354,000 worth of USDT. I thought all hope was lost from the experience of losing my hard-earned money to scammers. I was devastated and believed there was no way to recover my funds. Fortunately, I started searching for help to recover my stolen funds and I came across a lot of testimonials online about Capital Crypto Recovery, an agent who helps in recovery of lost bitcoin funds, I contacted Capital Crypto Recover Service, and with their expertise, they successfully traced and recovered my stolen assets. Their team was professional, kept me updated throughout the process, and demonstrated a deep understanding of blockchain transactions and recovery protocols. They are trusted and very reliable with a 100% successful rate record Recovery bitcoin, I’m grateful for their help and highly recommend their services to anyone seeking assistance with lost crypto. Contact: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Email: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 11.10.25 04:41 luciajessy3

    Don’t be deceived by different testimonies online that is most likely wrong. I have made use of several recovery options that got me disappointed at the end of the day but I must confess that the tech genius I eventually found is the best out here. It’s better you devise your time to find the valid professional that can help you recover your stolen or lost crypto such as bitcoins rather than falling victim of other amateur hackers that cannot get the job done. ADAMWILSON . TRADING @ CONSULTANT COM / WHATSAPP ; +1 (603) 702 ( 4335 ) is the most reliable and authentic blockchain tech expert you can work with to recover what you lost to scammers. They helped me get back on my feet and I’m very grateful for that. Contact their email today to recover your lost coins ASAP…

  • 11.10.25 10:44 Tonerdomark

    A thief took my Dogecoin and wrecked my life. Then Mr. Sylvester stepped in and changed everything. He got back €211,000 for me, every single cent of my gains. His calm confidence and strong tech skills rebuilt my trust. Thanks to him, I recovered my cash with no issues. After months of stress, I felt huge relief. I had full faith in him. If a scam stole your money, reach out to him today at { yt7cracker@gmail . com } His help sparked my full turnaround.

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 19:53 Tonerdomark

    A crook swiped my Dogecoin. It ruined my whole world. Then Mr. Sylvester showed up. He fixed it all. He pulled back €211,000 for me. Not one cent missing from my profits. His steady cool and sharp tech know-how won back my trust. I got my money smooth and sound. After endless worry, relief hit me hard. I trusted him completely. Lost cash to a scam? Hit him up now at { yt7cracker@gmail . com }. His aid turned my life around. WhatsApp at +1 512 577 7957.

  • 12.10.25 21:36 blessing

    Writing this review is a joy. Marie has provided excellent service ever since I started working with her in early 2018. I was worried I wouldn't be able to get my coins back after they were stolen by hackers. I had no idea where to begin, therefore it was a nightmare for me. However, things became easier for me after my friend sent me to [email protected] and +1 7127594675 on WhatsApp. I'm happy that she was able to retrieve my bitcoin so that I could resume trading.

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 01:15 tyleradams

    Hi. Please be wise, do not make the same mistake I had made in the past, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on what their contracts are, and I invested $28,000, which I was promised to get my first 15% profit in weeks, when it’s time to get my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until a friend of mine introduced me to the NVIDIA TECH HACKERS, so I reached out and after tabling my complaints, they were swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to NVIDIA TECH HACKERS on their email: [email protected]

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 18:07 crypto

    Cryptocurrency's digital realm presents many opportunities, but it also conceals complex frauds. It is quite painful to lose your cryptocurrency to scam. You can feel harassed and lost as a result. If you have been the victim of a cryptocurrency scam, this guide explains what to do ASAP. Following these procedures will help you avoid further issues or get your money back. Communication with Marie ([email protected] and WhatsApp: +1 7127594675) can make all the difference.

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

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