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ChatGPT плохо отвечает на «простые вопросы». Как это починить?

Привет, Хабр! Меня зовут Антон Разжигаев, я аспирант в Сколтехе и участник научной группы Fusion Brain (AIRI). В этой статье я расскажу о нашей последней работе — Multilingual Triple Match — системе для поиска ответов на фактологические вопросы, которая по своей точности обходит даже ChatGPT.

Изображение сгенерировано при помощи DALLE-3
Изображение сгенерировано при помощи DALLE-3

За последние несколько лет произошел взрывной рост качества языковых моделей (Language Models, LMs). Наиболее известной из них стала ChatGPT, которая приобрела популярность далеко за пределами машинного обучения. Но все языковые модели, независимо от их размера, обладают существенным недостатком — их знания фиксируются в момент обучения и из-за этого устаревают. Более того, они испытывают трудности с фактологическими вопросами из-за склонности «галлюцинировать».

Что с этим делать? Самым простым решением было бы дать этим моделям доступ в интернет и позволить «гуглить» новую и актуальную информацию — но тогда появляется риск получить недостоверные факты. Поэтому мы решили в качестве источника актуальной информации использовать графы знаний, опирающиеся на Википедию.

Простые вопросы и графы знаний

Как я уже сказал ранее, главные ограничения языковых моделей — это галлюцинации (то есть выдумывание несуществующей информации) и фиксация знаний на дате обучения. Эти два эффекта приводят к огромным сложностям с фактологическими вопросами. От этих проблем страдают все крупные модели: ChatGPT, Llama 2, Claude и так далее (см. картинку).

ChatGPT без доступа в интернет не отвечает на вопросы про актуальные события.
ChatGPT без доступа в интернет не отвечает на вопросы про актуальные события.
LLaMa2-70b галлюцинирует отвечая на вопросы про то чего не знает.
LLaMa2-70b галлюцинирует отвечая на вопросы про то чего не знает.

Вот пример ошибки из-за устаревания: Llama2-70B обучалась раньше, чем были объявлены лауреаты нобелевской премии 2023 года, поэтому она «галлюцинирует», отвечая на этот вопрос. ChatGPT вообще отказывается отвечать, так как не обладает актуальной информацией.

Ответы на фактологические вопросы всегда конкретны и не зависят от того, как мы их интерпретируем.

Особенно интересными являются простые вопросы (simple questions), где четко указывается субъект поиска. Например, «Как называется столица Франции?» — тут субъект это «Франция». Мы решили, для начала, сосредоточиться именно таких вопросах и использовать графы знаний для поиска ответов.

Граф знаний, сгенерировано при помощи DALLE-3
Граф знаний, сгенерировано при помощи DALLE-3

Графы знаний представляют собой сеть взаимосвязанных фактов, выраженных в форме триплетов [Франция, имеет столицу, Париж]. Поэтому на простые вопросы возможно отвечать с помощью поиска по таким графам. Но поиск среди миллиардов фактов — это очень сложная задача, именно ее мы и попытались решить в методе МЗМ.

Одним из самых крупных и регулярно обновляемых графов знаний является Wikidata. Она опирается на связанные друг с другом статьи из Википедии, что гарантирует определенную актуальность и верифицируемость. Более того, граф знаний Wikidata — мультиязычный, то есть факты выражены на большом количестве языков, при этом структура самого графа от языка не зависит. Мы объединили все эти преимущества для создания многоязычной KGQA-системы M3M — Multilingual Triple Match.

Архитектура модели M3M

M3M — это вопросно-ответная система, то есть на текстовый вопрос пользователя она возвращает факт из графа знаний (триплет).

Упрощённо, M3M состоит из двух частей: первая часть отображает текстовый вопрос в набор векторных репрезентаций (эмбеддингов), а вторая часть осуществляет поиск по графу знаний Wikidata через сравнение с заранее подготовленными эмбеддингами всех существующих фактов (Pytorch-Big-Graph).

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Схема работы модели M3M

Текстовый запрос кодируется при помощи mBERT (да, модель не самая свежая, но почему-то тут работает лучше других). Далее, этот текстовый эмбеддинг отображается в три отдельных вектора при помощи трёх независимых MLP. Эти три модели предсказывают эмбеддинги объекта, субъекта и предиката для триплета-ответа на данный вопрос. Таким образом, на первом этапе для каждого текстового вопроса модель M3M выдаёт три эмбеддинга описывающих ответ.

Переходя ко второму этапу, который занимается поиском ответов, стоит углубиться в особенности нашей поисковой базы данных. Мы выбрали Wikidata в качестве основы, поскольку она представляет собой огромный мультиграф, насчитывающий десятки миллиардов связей. Для этого масштабного графа существует специальный набор эмбеддингов — Pytorch Big Graph. В этом наборе каждый факт, а также все связи между ними, представлены в виде векторных репрезентаций. Эти векторы не только качественно отображают информацию, но и сохраняют расстояния в так называемом «пространстве знаний». Именно этот набор эмбеддингов служит нам поисковой базой, в которой наша система старается найти соответствия предсказанным моделью M3M эмбеддингам, сформированным на предыдущем этапе.

Поиск на втором этапе осуществляется ранжированием по косинусам между предсказанными векторами и векторами фактов из Pytorch-Big-Graph. Триплет из графа, сумма косинусов с которым самая большая — выбирается как ответ на вопрос.

Так как mBERT даёт мультиязычные эмбеддинги (близкие на всех языках), а эмбеддинги графа знаний (Pytorch-Big-Graph) вообще никак не зависит от языка — наша модель тоже получилась мультиязычной. То есть она умеет отвечать на вопросы, сформулированные на разных языках, даже если в обучении были примеры только на английском.

Подробнее об обучении и данных

M3M обучается в supervised режиме на датасете SimpleQuestionWD и эмбеддингах из Pytorch-Big-Graph (PTBG). У каждого вопроса в обучающем датасете есть триплет-ответ, для которого мы берём три эмбеддинга из PTBG и при помощи MSE-лосса обучаем M3M предсказывать их из эмбеддинга текстового энкодера.

Оценку нашего метода мы провели на нескольких датасетов (на тестовой часть):

  1. SimpleQuestionsWD — датасет с простыми вопросами на английском языке, изначально собирался по графу знаний FreeBase, но потом, после того как Wikidata поглотила его — был повторно выровнен на неё.

  2. RuBQ 2.0 — датасет простых вопросов (и не только) на русском языке + их переводы на английский язык. Датасет изначально завязан на граф знаний Wikidata.

  3. Mintaka — мультиязычный датасет вопросов различных типов. Мы взяли сабсет именно простых вопросов, для которых существовал ответ в графе знаний Wikidata.

Сравнение M3M с другими моделями

Мы сравнили точность нашего подхода с GPT-3, ChatGPT, T5 и некоторыми KGQA-моделями. В качестве метрики использовали Accuracy@1, которая оценивает как часто правильный ответ возвращается первым в ранжированной выдаче систем.

Результаты на KGQA бенчмарках
Результаты на KGQA бенчмарках

Как видно из таблицы — M3M отвечает на простые вопросы точнее, чем другие подходы, в том числе различные версии T5, GPT-3, ChatGPT, KEQA и QAnswer.

Результаты на датасете Mintaka-simple
Результаты на датасете Mintaka-simple

В сравнении с T5 на датасете Mintaka, M3M показывает превосходство только на некоторых языках, достигая сопоставимой точности на остальных.

Заключение

До сих пор остаются задачи, которые простым увеличением размеров языковых моделей решить нельзя, одна из таких задач — актуализация знаний, ведь «интеллект» языковых моделей застревает на дате составления их обучающих датасетов. Самым простым решением было бы дать этим моделям доступ в интернет и позволить «гуглить» новую и актуальную информацию — но тогда появляется риск получить недостоверные ответы. Думаю, что самый надёжный способ обойти это ограничение — опираться на верифицируемые и постоянно обновляемые графы знаний. Именно такую систему мы попробовали сделать в нашей работе — Multilingual Triple Match.

Наш проект открыт для всех на Github, подробности — в статье ACL-2023. Больше о глубоком обучении — в моем блоге @AbstractDL в Telegram.

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    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 01:12 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 12.10.25 19:53 Tonerdomark

    A crook swiped my Dogecoin. It ruined my whole world. Then Mr. Sylvester showed up. He fixed it all. He pulled back €211,000 for me. Not one cent missing from my profits. His steady cool and sharp tech know-how won back my trust. I got my money smooth and sound. After endless worry, relief hit me hard. I trusted him completely. Lost cash to a scam? Hit him up now at { yt7cracker@gmail . com }. His aid turned my life around. WhatsApp at +1 512 577 7957.

  • 12.10.25 21:36 blessing

    Writing this review is a joy. Marie has provided excellent service ever since I started working with her in early 2018. I was worried I wouldn't be able to get my coins back after they were stolen by hackers. I had no idea where to begin, therefore it was a nightmare for me. However, things became easier for me after my friend sent me to [email protected] and +1 7127594675 on WhatsApp. I'm happy that she was able to retrieve my bitcoin so that I could resume trading.

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 13.10.25 01:11 elizabethrush89

    God bless Capital Crypto Recover Services for the marvelous work you did in my life, I have learned the hard way that even the most sensible investors can fall victim to scams. When my USD was stolen, for anyone who has fallen victim to one of the bitcoin binary investment scams that are currently ongoing, I felt betrayal and upset. But then I was reading a post on site when I saw a testimony of Wendy Taylor online who recommended that Capital Crypto Recovery has helped her recover scammed funds within 24 hours. after reaching out to this cyber security firm that was able to help me recover my stolen digital assets and bitcoin. I’m genuinely blown away by their amazing service and professionalism. I never imagined I’d be able to get my money back until I complained to Capital Crypto Recovery Services about my difficulties and gave all of the necessary paperwork. I was astounded that it took them 12 hours to reclaim my stolen money back. Without a doubt, my USDT assets were successfully recovered from the scam platform, Thank you so much Sir, I strongly recommend Capital Crypto Recover for any of your bitcoin recovery, digital funds recovery, hacking, and cybersecurity concerns. You reach them Call/Text Number +1 (336)390-6684 His Email: [email protected] Contact Telegram: @Capitalcryptorecover Via Contact: [email protected] His website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 01:15 tyleradams

    Hi. Please be wise, do not make the same mistake I had made in the past, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on what their contracts are, and I invested $28,000, which I was promised to get my first 15% profit in weeks, when it’s time to get my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until a friend of mine introduced me to the NVIDIA TECH HACKERS, so I reached out and after tabling my complaints, they were swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to NVIDIA TECH HACKERS on their email: [email protected]

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 14.10.25 08:46 robertalfred175

    CRYPTO SCAM RECOVERY SUCCESSFUL – A TESTIMONIAL OF LOST PASSWORD TO YOUR DIGITAL WALLET BACK. My name is Robert Alfred, Am from Australia. I’m sharing my experience in the hope that it helps others who have been victims of crypto scams. A few months ago, I fell victim to a fraudulent crypto investment scheme linked to a broker company. I had invested heavily during a time when Bitcoin prices were rising, thinking it was a good opportunity. Unfortunately, I was scammed out of $120,000 AUD and the broker denied me access to my digital wallet and assets. It was a devastating experience that caused many sleepless nights. Crypto scams are increasingly common and often involve fake trading platforms, phishing attacks, and misleading investment opportunities. In my desperation, a friend from the crypto community recommended Capital Crypto Recovery Service, known for helping victims recover lost or stolen funds. After doing some research and reading multiple positive reviews, I reached out to Capital Crypto Recovery. I provided all the necessary information—wallet addresses, transaction history, and communication logs. Their expert team responded immediately and began investigating. Using advanced blockchain tracking techniques, they were able to trace the stolen Dogecoin, identify the scammer’s wallet, and coordinate with relevant authorities to freeze the funds before they could be moved. Incredibly, within 24 hours, Capital Crypto Recovery successfully recovered the majority of my stolen crypto assets. I was beyond relieved and truly grateful. Their professionalism, transparency, and constant communication throughout the process gave me hope during a very difficult time. If you’ve been a victim of a crypto scam, I highly recommend them with full confidence contacting: 📧 Email: [email protected] 📱 Telegram: @Capitalcryptorecover Contact: [email protected] 📞 Call/Text: +1 (336) 390-6684 🌐 Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 18:07 crypto

    Cryptocurrency's digital realm presents many opportunities, but it also conceals complex frauds. It is quite painful to lose your cryptocurrency to scam. You can feel harassed and lost as a result. If you have been the victim of a cryptocurrency scam, this guide explains what to do ASAP. Following these procedures will help you avoid further issues or get your money back. Communication with Marie ([email protected] and WhatsApp: +1 7127594675) can make all the difference.

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

  • 15.10.25 21:52 harristhomas7376

    "In the crypto world, this is great news I want to share. Last year, I fell victim to a scam disguised as a safe investment option. I have invested in crypto trading platforms for about 10yrs thinking I was ensuring myself a retirement income, only to find that all my assets were either frozen, I believed my assets were secure — until I discovered that my BTC funds had been frozen and withdrawals were impossible. It was a devastating moment when I realized I had been scammed, and I thought my Bitcoin was gone forever, Everything changed when a close friend recommended the Capital Crypto Recover Service. Their professionalism, expertise, and dedication enabled me to recover my lost Bitcoin funds back — more than €560.000 DEM to my BTC wallet. What once felt impossible became a reality thanks to their support. If you have lost Bitcoin through scams, hacking, failed withdrawals, or similar challenges, don’t lose hope. I strongly recommend Capital Crypto Recover Service to anyone seeking a reliable and effective solution for recovering any wallet assets. They have a proven track record of successful reputation in recovering lost password assets for their clients and can help you navigate the process of recovering your funds. Don’t let scammers get away with your hard-earned money – contact Email: [email protected] Phone CALL/Text Number: +1 (336) 390-6684 Contact: [email protected] Website: https://recovercapital.wixsite.com/capital-crypto-rec-1

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